Empowering Internal Trainers for Microsoft Teams Adoption
July 2024
UpSkill Universe developed a Train The Trainer (TTT) program for Cargolux, enabling their internal trainers to effectively upskill the entire organization on Microsoft Teams.
Challenge
Cargolux needed to rapidly train their workforce on Microsoft Teams due to sudden remote working requirements. The challenge was to equip four internal trainers with the skills to teach the program long-term while ensuring an optimal learning experience for all employees.
Solution
UpSkill Universe created a comprehensive two-day TTT program that covered both Microsoft Teams functionality and effective instructional techniques. The training provided an in-depth overview of the collaboration tool and equipped trainers with the skills to deliver engaging workshops.
100%
of internal trainers completed the comprehensive TTT program
90%
increase in Microsoft Teams adoption rate across the organization within three months
85%
of employees reported improved collaboration and productivity after training
“UpSkill Universe’s Train The Trainer program was excellent and highly focused on our field. Their approach has enabled our internal trainers to confidently lead the Microsoft Teams rollout, resulting in a smooth transition to remote collaboration.”
– Head of Learning and Development, Cargolux
