BT Work Ready – Preparing Youth for the Digital Workplace

July 2024

UpSkill Universe partnered with BT to develop and deliver virtual training courses, supporting 16-24 year olds in preparing for careers in today's digital workplaces.

Challenge

BT needed to adapt their face-to-face training sessions to virtual formats during the Covid-19 pandemic, while still effectively supporting young jobseekers in developing digital literacy and workplace readiness.

Solution

UpSkill Universe created two 45-minute virtual, instructor-led training courses focused on ‘Preparing for a Career in Today’s Digital Workplace’ and ‘Bringing Your Ideas to Life’. Expert coaches from UpSkill Universe’s global network delivered two webinars per week over an 18-week period, covering six key themes essential to the modern workplace and practical tools like Slack and Google Suite.

85%

of participants reported feeling more prepared for the digital workplace

70%

increase in successful job applications among programme participants

98%

attendance rate across all virtual sessions

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